Last updated: 31 August 2026
This policy applies unless a written quotation or arrangement expressly states a different cancellation schedule. “Written” includes an agreed email, WhatsApp exchange, proposal or recorded meeting summary.
Live online SEO and Google Ads training
- Training normally requires 80% of the fee in advance. The remaining 20% is due before the first class begins.
- A request received at least seven full days before the scheduled first class is eligible for a 100% refund of the training fee paid.
- No refund is available when the request is made less than seven days before the first class or after training has begun.
- A missed session is not automatically repeated. Any repeat or rescheduling is at Anay Mittal’s discretion and may depend on circumstances and availability.
- If Anay Mittal cancels a paid session and no reasonable alternative is agreed, the amount attributable to the undelivered session will be returned.
New fixed-scope SEO projects
- The agreed advance is normally 60% to 65% of the project fee, as stated in the quotation.
- If the client cancels within seven days of giving the initial go-ahead and substantive work has not started, the amount paid may be refunded after deducting any specifically committed or incurred project expenses.
- Once substantive work has started, the project payment is not refundable.
- Work completed up to cancellation, committed specialist time, purchased tools, paid third-party services and other non-recoverable costs remain chargeable.
Ongoing monthly SEO work
- A working month normally runs from the first to the last calendar day, unless another cycle is expressly agreed.
- For the first working month, the relevant seven-day period runs from the actual agreed start date.
- If cancellation is requested within the first seven days of the applicable working month, 75% of that month’s service fee is refundable.
- After those seven days, that month’s fee is not refundable.
- To avoid renewal for the next month, the client should give notice at least five days before the current working month ends.
Third-party and transaction charges
Non-recoverable third-party, specialist or platform costs already committed for the work are not refundable. Each party remains responsible for transaction charges imposed at that party’s end, as described in the agreed payment arrangement.
How to request cancellation
Send the request by WhatsApp or email using the details on the Contact page. Include enough information to identify the training or service arrangement and the requested effective date. A contact-form submission does not generate an automated receipt, so WhatsApp or email is preferable for a time-sensitive request.
Processing
Where a refund is due, the amount and payment route will be confirmed after checking the agreed scope, dates and any incurred costs. Bank, payment-provider and currency-conversion processing times are outside this website’s control.